Capitol has been my insurance company for both my personal and business needs for decades. No reason to consider anyone else when you have the best!
I couldn’t be happier working with Capitol Insurance. Since I am a small business owner I love working with other companies passionate about their work. They are easy to communicate with and give me the best advice. I highly recommend!
Daniel was very timely with his quote for insurance. He was very detailed in what my insurance would cover. Everyone was very friendly. And I felt like my needs were covered in the best and most economical way to benefit my needs.
When left without coverage from our previous carrier Capitol Insurance went out of their way to provide us with the best coverage at a reasonable cost. Thank you to everyone on your staff.
I felt taken care of from the first phone call for an auto insurance quote. Daniel really put effort into helping me find a policy that met my needs and was within my budget.
Capitol Insurance has done a phenomenal job at making our business feel valued and taken care of. They are always willing to help and make sure we are satisfied with their service. From the very beginning, Capitol Insurance has been faithful and dependable. Every service member we’ve spoken to has been polite, kind, and willing to serve. Capitol Insurance takes the client-provider relationship from “business” to family.
I greatly appreciate the office staff. I often call for help and the staff never makes me feel like I have imposed upon them. They are friendly and helpful. Our agent has always been responsive to calls also.
Skilled agents and staff, great service and competitive pricing! The total package!
I had an urgent need for homeowner’s insurance after the company that I had been with for 35 years canceled my policy because of 3 hail damage claims within 5 years. Daniel Crichlow jumped in and found comparable coverage for less than I’d been paying State Farm.
In the beginning, Daniel spent many hours over several days discussing our unique needs and fully answering our questions to make sure we understood the options and that we had the right coverage. That level of coordination gave us the confidence to move forward. Since then, Chad has done a good job handling the day to day coordination.
I never have to wait to speak to someone when I call. The staff is always ready to help.
The staff is always extremely helpful and kind, and it’s easy to see they are on our side and advocating for our best interest.
Capitol addresses each situation in a professional manner. I especially appreciate Capitol being our first contact when needing to have communications with the insurance carrier.
Our insurance representatives make us feel important. Everyone at this company offers first-class customer service to their customers. They go over and beyond to get their customer what they need. Glad we switched companies.
Tony and Sheri Grahn and their outstanding staff have always provided excellent customer service, attention to detail and follow-up with our insurance and risk management needs. I would highly recommend Capitol Insurance for prospective new clients.
Daniel has a positive, can-do attitude. He’s professional and personable and quick to respond.
Never had a better agent.
Capitol Insurance has proven invaluable to our ministry over the years. As independent brokers they are always looking to find us the best coverage at the best rates. The service is second to none. Usually, our business can be conducted by one phone call to their office and Capitol takes care of what needs to be done, from filing claims to updates in the policy or coverage. And, a bonus, I always deal with the same people who know me and my church by name. Thanks Tony G. and your team!
I’ve been a customer since the current president, Tony Grahn, walked into my office on a cold call in 1990! Competitive rates, excellent Customer Service, a stand-up company all around!
The staff is always friendly and ready to help in any way they can.
I’m grateful that Capitol periodically checks to see if I still have the best rates.
We value both the technical product knowledge of Tony and the team, but also your being aware of industry trends and cycles and how to negotiate them effectively. We feel very well served. Thank you!
Helpful and relational service. The agent followed through and did what they said they would do on the insurance product, listening to our needs. Saved us money… The underlying and foundational piece for us, was the solid Christian character and integrity displayed by the agents.